It’s been a long time since I’ve blogged. I’ve really been missing it. I am thinking of doing a series of regular blog posts sharing how I am using CBT in my own life each day. I’m hoping this will serve as a reminder to those who have already received some form of CBT or introduce new people to the benefits of cognitive behavioural therapy. Being a Mummy to a 10 month old baby means that committing to blogging every day probably isn’t realistic, as much as I’d like to. I might manage a daily insightful tweet but even that can be a chore with a baby. Instead I was thinking of doing a weekly blog post sharing in which ways CBT has enhanced my wellbeing for each preceding week. I’d be really grateful for any feedback or suggestions anybody has about this idea. I’m really looking forward to connecting with my followers and a wider audience again.
“Thank you, I’m glad you told me the truth, I would have worried you were terminally ill otherwise”. This statement is indicative of why I will continue to self-disclose despite being bullied on twitter.
The other night I was taking part in a really great scheduled mental health chat on twitter about CBT. Obviously I was really excited, I participate in this group chat most weeks and I was so pleased that this week’s topic was one so dear to my heart. I was talking about how I find self-disclosure to be an effective therapeutic tool. After the chat two other mental health professional people started saying; it was a fact that self-disclosure was never appropriate, that my behaviour was unethical, unacceptable and that I must be youngish, inexperienced and ‘done a course in CBT (inferring I was not properly trained)’ and were worried. These people know absolutely nothing about my clinical practice, and have no right to make assumptions about me as a person or my professional conduct. I am not sure which professional body they belong to, but raising concerns on twitter and making defamatory statements about another clinician is breech of the British Psychological Society’s social media policy. Of course it is ok to have differences of opinion, I frequently have differing views to those of other professionals on twitter. However, differences in opinion should always be expressed in a respectful way and never become personalised or accusatory, especially in a public forum.
I usually regard myself as a confident and assertive person, but to be harassed in this way and have my professional integrity attacked was extremely upsetting. If someone as usually resilient as me can feel so hurt, then it begs the question as to how severely affected those that are at a particularly vulnerable time in their life could be when on the receiving end of such nastiness?
The other side of the situation is this. So many mental health services users, psychologists, therapists and other mental health workers publicly and privately gave their support to me, and nobody condoned their behaviour. I am so touched by all the support I have received, I sincerely thank each and every one of you.
These tweeters took issue with the fact that I tweet about my medical problems and posted a photo of myself in a hospital gown. I feel very strongly that having long term health conditions are nothing to be ashamed of, and I never hide them from my clients. In fact the frequency of which I sometimes need to apply eye drops means it is impossible to hide from clients, and why would I need to anyway? I simply explain to clients in the first session why I need them. I believe telling people the truth, especially vulnerable clients, is much preferable to what people may imagine. For example, one client said to me “Thank you, I’m glad you told me the truth, I would have worried you were terminally ill otherwise”. How can I expect my client to learn to manage their long term or permanent health condition if I am actively trying to hide mine? I believe being open sends out a positive message, I have several chronic health conditions but I have learnt to manage them well, so I believe others can too. My health problems shape who I am. There is no doubt they influence my therapeutic practice, but I believe for the better. For those who are lucky enough to be healthy they cannot possibly understand how it feels to have a permanent disability or illness, how it feels to have an unpredictable illness, or live with chronic pain. That is not to say that therapists need to have personal experience to deliver effective CBT, but the added lived experience and personal insight I can offer is sometimes very powerful for clients, an added bonus of having me as therapist if you like.
So I will continue to tweet photos of me looking fabulous in my hospital gown, and raise awareness about eye health and adverse reactions to medication by sharing my own publically! If people do not like it, they do not have to have me as a therapist. There are plenty of therapists out there that will reveal absolutely nothing about themselves, and that is fine – I see no reason for me to criticise them, we simply have a different approach. I refuse to shy away from public media for fear of criticism. I have blocked those two individuals on twitter, I no longer respect or have any interest in what they have to say. My wonky spine and I (shhhhh I have scoliosis don’t tell anyone!) will be tweeting for a long time to come. I am chronically ill, but I am also chronically fabulous!
I have been asked my quite a few people to write a post on how I feel when I have to break a client’s confidentiality. Read on to see how I have felt in this situation, and why it’s good for other professionals to be pedantic.
To date I have never had to break the confidentiality of a client who I am seeing for cognitive-behavioural therapy. In all the situations that I have encountered where it has been essential for me to inform my client’s GP (or somebody else) about something, I have been able to discuss it with them first.
However, In previous roles working in mental health I have had to break my client’s confidentiality either without their consent, or without attempting to gain their consent in the first place. Breaking confidentiality only ever happens (or should only ever occur) when the client or others are seriously at risk. Whenever I have had to do this, it has been my client’s health and life that could potentially be threatened, because if I had not taken immediate action and/or if by asking them for consent I would have put them at further risk. I will not discuss individual cases on here, for confidentiality reasons (I mean this sincerely, no pun intended). More to the point, this post and blog is about my own thoughts and so it is not even necessary.
There is no doubt that when I have broken someone’s confidentiality I have felt guilty. Although I have always felt very confident that my actions were essential and definitely within my client’s best interests, there is no getting away from the guilt. The clients I have worked with, I have built good long standing relationships with, over many months and in some cases years. Sometimes I have been the only person they have really trusted, and to go and do something that puts that trust in jeopardy is so difficult. I have been lucky, my clients have always understood the reasons for my actions and we have come out on the other side, but for other professional-client relationships this is not always the case. I can only speak for myself here, but I have only broken my client’s confidentiality when I have felt that if I did not, their life may have been at risk or they were likely to become seriously unwell. Although in all good therapeutic relationships your client is always told that in exceptional circumstances there confidently may be broken, it still does not mean this is an easy thing to do. The thought of somebody doing it to me – no matter how good their intentions, makes me feel vulnerable, scared and almost invalid as a person. It’s horrible to think I may have made other people feel this way at some point or other.
I have had positive experiences when I have needed to obtain information about my client without their knowledge. Other professionals have thoroughly checked me out and my reasons for wanting the information before releasing it. Good. This is the way it should be. I would not want somebody to tell me private details about someone else, without them making sure I was who I said I was first, and that it was essential for me to have the information. In these situations the more pedantic someone is the better.
Breaking confidentiality is never nice, should never be unwarranted, but at the end of the day, sometimes it is necessary to literally save somebody’s life – so I’ll take the guilt any day.
How can I expect my client to trust me, if I am unprepared to ever appear vulnerable? How can I expect my client to comfortably explain a missed session or extended absence from therapy, if I am unprepared to do the same?
In a clinical context self-disclosure refers to the act of revealing personal details about yourself to your client. I think self-disclosure in a therapeutic sense can be broken down into two different types;
- self-disclosure in order to aid the process of therapy
- self-disclosure when my personal life impacts on my work as a CBT therapist
For me, both types of self-disclosure are equally important as part of effective cognitive-behavioural therapy and are wonderful tools to build trust within the therapeutic relationship. In my experience many therapists are frightened of self-disclosure as in our training the importance of ‘boundaries’ is consistently drummed into us, from lecturers, clinical supervisors and academic literature.
However, I believe that whilst cognitive behavioural therapy is evidence based, (which I strongly believe in, and support) there are some aspects of any type of psychological therapy and many medical interventions that make it an art. It is well-known that it is very difficult to measure empathy and the strength of a therapeutic relationship. Measures of such things are highly subjective, and necessarily so, we do not have a better way of measuring (apart from extremely expensive neuro-imaging equipment) such intricacies other than self-report. Nevertheless, just because we cannot accurately measure something it does not mean it is not essential or unimportant. For example, try to describe and measure love…… very difficult.
As a scientist-practitioner and a social scientist the art of the therapeutic relationship is built upon trust. How can I expect my client to trust me, if I am unprepared to ever appear vulnerable? How can I expect my client to comfortably explain a missed session or extended absence from therapy, if I am unprepared to do the same? It’s all very well saying to a client “I’m ill” and not expanding on it, but I find clients then often ask questions. Turning round and saying ‘I cannot tell you what’s wrong with me because it may affect our therapeutic relationship and would break boundaries’ sounds reasonable enough. However, clients are then likely to feel rejected (after all they haven’t studied the science and research behind boundaries) and moreover, worried. They may think, ” does she have a life threatening illness?”, “has she got an illness that gives her pain so it means she can’t concentrate during out sessions?” etc… In instances such a these I find truth is very powerful. By telling my client about my illness, I am given the opportunity to reassure them that my competence is not affected (otherwise I would not practice) and it also says to them, “I am a vulnerable human being just like you and that’s ok.”. Clients are so grateful for my honesty and it invariably builds mutual understanding and trust.
The other type of self-disclosure works slightly differently. This is useful for therapeutic gain by demonstrating to your client that in some situations you can personally relate. This communicates that as a therapist you are also vulnerable and imperfect but also shows that you practice what you preach. For example I am happy to tell my clients that struggle with insomnia that I have struggled with this in the past and still do from time to time. Certain CBT techniques work better for me than others and I appreciate than sleep hygiene is not an overnight cure (pardon the pun) and that it can be tough and sometimes take perseverance before benefits are to be had.
I will not bore you with what are and are not appropriate self-disclosures, as this is very much down to personal discretion and a matter I have (and all therapists should) discussed in clinical supervision. I guess my message is this: Self-disclosure is a beautiful thing, therapists need not fear it as long as your intentions for self-disclosure are always in the best interests of your client and are not damaging to your own mental or physical health and well-being.
I describe my excitement at meeting a new client, how I am rubbish at imagining what people look like, my belief that people should always be treated as humans – not statistics and how I wish I had a magic wand.
I always feel very excited before I meet a new client. I get butterflies in my tummy. I am aware of the anticipation in the air from both myself and the new person I am meeting. The overriding thought in my head is always ‘Will I be able to help them?’. I imagine clients often think ‘Will she be able to help me?’ (Although when they actually see me they probably think ‘Wow – she is really short!’). I think my excitement comes from several things
- I just really love people
- I really love my job – the prospect of being able to use my skills to support someone.
- I genuinely get excited during an initial assessment, if from what a client is telling me, I think CBT will be helpful for them in someway. If I don’t think CBT will benefit them I feel a bit sad, though I’ll always sign post them to somewhere/someone who I hope will be able to help them in a different way.
When I first physically see a client, I am always fascinated between the difference between the real person and the image I have built up in my mind of what they look like. I am invariably wrong!
I feel incredibly privileged during our first session. This person is trusting me, who is a complete stranger to them with some of their innermost thoughts and fears. Yes, I have formal qualifications, but I hope that right from the start I emit compassion and reassurance. I have met some people with so many qualifications in therapy and mental health that they are almost coming out of their ears, but they give off an air of what I can only describe as ‘clinical coldness’. Sometimes arrogance accompanies this too. Whilst I want to inspire confidence in people, I would be so upset if I ever seemed cold or disinterested. This is a human being, not a subject, participant, product, statistic or unit.
I aim to create a space of safety and trust and hope I to convey this very quickly to a new person.
I feel such a surge of empathy when my client first tells me their story. I wish that I had a magic wand and could take their pain away. I totally believe in cognitive-behavioural therapy, but there is no getting away from it; therapy is hard work. I sometimes feel angry when I hear stories of injustice, abuse or violence. In spite of these feelings, ideas of possible helpful techniques start flowing through my mind. I mostly leave first sessions with people the same way I felt before – excited! I’m excited about the work we are going to do together to help them (even if I do still wish I had a magic wand).
Cynics sit down to read this. In brief I care about all my clients in equal amounts, but the way in which I think about them and approach them in therapy can be qualitatively different. Read on to find out why disliking myself is much more of an issue for me than disliking a client. Thank you to @SecretSchizo for suggesting such a great topic.
This question was posed to me by @SecretSchizo on twitter (thank you for such a great topic suggestion). For ease of reading let’s split it into two sections. Firstly I will talk about what goes through my head when I care too much for a client. Ok, brace yourselves (especially the cynics amongst you). I genuinely care for each and every client I have ever had. I can honestly say I have never encountered a client in any of my different roles within mental health care that I have not cared about. So what about those I care for too much, or like more than others? For me I can’t write about this without considering what happens to my thoughts about clients after work. I have always been very lucky in that I can always switch off very easily after work, no matter how distressed clients have been. I believe that the reason for me personally is this; I know that during my time with my clients and any time spent working for them (even when not in direct contact with them), I know that I have done my very best for my client and everything within my power to help, support and safeguard them. I suppose having this resolve means that whilst I still have a healthy concern over their well-being, I am at ease with my own conscience as a professional and more importantly as a caring human being. So in this respect I never ‘care too much’ about any clients, as I care a lot about them all! Of course, just as in everyday ordinary life, there are some clients that I build a rapport with more quickly and that I have more in common with (although they probably do not know that, as I do not disclose much about my personal life) and it is easier to relate to them. However this in itself is dangerous: if I think I ‘know how they think’, I am more likely to make assumptions about them, which could be inaccurate. This is something I try and be aware of at all times.
In terms of how I respond to clients in terms of anything other than the actual therapeutic process, I have a fierce dislike of injustice (even though I understand that life cannot always be fair) and so I always treat clients the same in terms of missed sessions, abusive behaviour etc. Boring, but true.
Ok, so on to what happens when I dislike a client. Again, make sure you are sitting down. I have never encountered a client who I do not like. Now, that is not to say I don’t deal with clients whose behaviour I do not like, or their attitude, but I essentially believe that all humans are good. I may not like the way a client ‘presents’ i.e. their behaviour towards me, their actions, the severity of their problem etc, but for me I see this as an opportunity for me to learn how to build a good therapeutic relationship in circumstances that may not be the easiest. Also in these situations, I am less likely to make assumptions about ‘what they think or feel’ if their behaviour or attitude is very different to that I may have experienced personally. For me the biggest problem, and something I have explored in clinical supervision, is that with certain clients I dislike myself. I have a tendency internalise situations, so if a client isn’t reaching their goal, the negative automatic thoughts that go through my head are ‘it’s my fault’, ‘I am not a very good therapist’, ‘I bet Joe Blogs (insert the name of any other therapist I respect) would have dealt with this much more effectively than me’, and so I have to work at challenging these thoughts and assumptions in exactly the same way as I teach my clients to. Above all I am learning to accept that I am an imperfect, flawed human being. Ultimately whether I like a client or dislike myself when with a client, I am eternally grateful to my strong sense of self in that I always know that I do my very best for my clients – from the moment of first contact, until our last contact, and what more could anyone (including myself) ask from me than that?